LEGAL
Terms of Service
Overview
Welcome to BelleAura Collective.
The terms "we," "us," and "our" refer to BelleAura Collective. BelleAura Collective operates this website and online store, including all related information, content, features, products, tools, and services provided to offer our customers a seamless and secure online shopping experience.
BelleAura Collective trades as BELLEAURACOLLECTIVE HAIR. Our ABN is 27 782 910 447.
These Terms of Service, together with any policies referenced within them, including our Privacy Policy, Shipping Policy, and Returns & Refund Policy, outline the terms and conditions governing your use of our website and services. By accessing, browsing, or making a purchase through BelleAura Collective, you agree to comply with and be legally bound by these Terms of Service.
If you do not agree with these Terms or any policies referenced herein, you should discontinue using our website and services immediately.
Section 1 – Eligibility & Account Access
By using our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our services.
When placing an order or creating an account, you agree to provide accurate, current, and complete personal, billing, shipping, and payment information. You are responsible for maintaining the confidentiality of your account information and for all activity conducted under your account.
BelleAura Collective reserves the right to suspend or terminate any account that contains false information, violates these Terms, or is used fraudulently.
Section 2 – Our Products
BelleAura Collective offers premium-quality wigs, hair extensions, hair accessories, and selected beauty products designed to provide confidence, versatility, and style.
While every effort is made to display our products accurately, actual colours, textures, and appearance may vary slightly depending on your device, monitor settings, lighting conditions, and manufacturing variations.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
Section 3 – Orders
When you place an order through BelleAura Collective, you are submitting an offer to purchase our products.
All orders are subject to acceptance and product availability. We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:
- Product availability
- Pricing errors
- Suspected fraudulent activity
- Payment authorisation issues
An order is not considered accepted until payment has been successfully processed and you receive an order confirmation from BelleAura Collective.
Section 4 – Pricing & Payments
All prices displayed on our website are listed in Australian Dollars (AUD) unless otherwise stated.
Prices are subject to change without prior notice.
Payments are securely processed through trusted third-party payment providers. BelleAura Collective does not store or have access to your full payment card details.
Customers agree to provide accurate payment information and authorise BelleAura Collective to charge the total amount shown during checkout, including applicable shipping charges and taxes.
Section 5 – Shipping & Delivery
BelleAura Collective aims to dispatch all orders promptly; however, delivery timeframes are estimates only and cannot be guaranteed.
We are not responsible for delays caused by:
- Postal or courier services
- Customs processing
- Severe weather conditions
- Public holidays
- Events beyond our reasonable control
Ownership and risk of loss transfer to the customer once the order has been handed to the shipping carrier.
